Honours 2nd Year Exam 2023 Held 2025
Department: Management
(Business Communication: 222603)
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Part-B
1.Illustrate the forms of non-verbal communication. 100%
2.Discuss the features of good report. 100%
3.Describe the essential features of a market report. 100%
4. How can communication barriers be overcome?100%
5. Under what circumstances written communication is effective?100%
6. Distinguish between verbal communication and non-verbal communication.100%
7. What are the benefits of business letter?100%
8. What are the differences between memo and letter?100%
9.How to make upward communication effective? 100%
10.Describe the objectives of business communication, 100%
11. Communication is essential to build trust and teamwork among employees. -Explain the statement. 99%
12. Narrate the communication process with line picture. 99%
13.Describe the elements of business communication. 99%
14.Distinguish between formal and informal communication.99%
15.Differentiate between vertical communication and horizontal communication. 99% 16. What factors should be considered drafting a resume?99%
17. Describe the significance of technology in business communication, 99% 18.Write an inquiry letter to know the business status of an organization using and address.99%

Part-C
1.(a) What is meant by complaint letter?100%
(b) Mention the factors to be considered in drafting a good complaint Jetter. 2.(a) Discuss the general guidelines of CV preparation. 100%
(b) In the Daily Star 20 August, 2015, Padma Bank Limited invites application for the post of management trainee. 100%
3.(a) What is the significance of a business report?100%
(b) Show the steps that one should follow while preparing a business report. 100% 4.(a) What is non-verbal communication?100%
(b) Discuss the various types of body language.100%
5.(a) What are the characteristics of mass communication?100%
(b) Why mass communication is important in business? 100%
6.(a) What are the causes of failure of oral
(b) Describe the principles of oral communication. 100%
7.(a) What is dunning letter?100%
(b) One of your customers has failed to pay his bill on the due date and you have not received payment even two weeks after the due date. Draft a suitable reminder to the delaying customer. 100%
8.(a) Discuss the role of communication in management. 100%
(b) Describe the principles of communication. 100%
9.(a) What do you mean by circular letter?100%
(b) Prepare a specimen copy of circular letter. 100%
10.(a) What do you mean by upward communication? 100%
(b) Show the differences between upward and downward communication. 100%
11.(a) What do you mean by communication process.99%
(b) Discuss the elements of communication process, 99%
12.(a) Discuss the importance of two way communication.99%
(b) Discuss the limitations of communication model. 99%
13.(a) Define downward communication.99%
(b) Discuss the advantages of downward communication. 99%
14.(a) Define meeting. 99%
(b) Discuss the preconditions of a valid meeting. 99%
15.(a) What is meant by interpersonal communication?99%
(b) Show the differences between interpersonal and intrapersonal communeaton

16. (a) What is market report? 99%
(b) Mention the factors to be considered in drafting a market report.99%